FAQ Sales Piece: “Why Click IT vs. DaaS?”

Isn’t Desktop-as-a-Service (DaaS) better than using a local MSP? DaaS can be helpful for very specific companies – like highly regulated industries with large remote workforces. But for most businesses, it’s not a one-size-fits-all solution. Many companies eventually find DaaS more restrictive, more expensive, and more frustrating. At Click IT, we give you both the security of the cloud and the flexibility of local, personalized service. You’re not forced into a single model – you get a solution designed around your operations, not someone else’s. Isn’t DaaS cheaper? On paper, DaaS pricing can sound attractive – but when you add bandwidth requirements, licensing fees, ongoing user support, hardware integration, and premium support tiers, the total cost often exceeds hybrid or on-prem options. At Click IT, we optimize your entire IT environment, blending cloud solutions where they make sense while lowering costs elsewhere. You’re never overpaying for resources you don’t need. What about security?

Click IT delivers enterprise-grade security whether your systems are cloud, local, or hybrid. In fact, many DaaS platforms still require add-on security layers, whereas Click IT builds full-stack security into every solution.

What if my employees work remotely?

We already support hybrid work models every day. Whether your staff works at home or onsite, we deliver secure remote access, file sharing, VPN management, Microsoft 365, and collaboration tools – all fully managed by a team you know and trust.

What happens when I need onsite support?

DaaS providers cannot send a technician to your office when something breaks. Click IT can. You get a true partner invested in your business success – not a 1-800 number and a ticket system.