Managed Services

What are managed services?

Managed Services is heard everywhere these days and small business are switching services every day. So how does this support differ from the traditional break/fix model? Managed Services Providers allow a business to outsource or offload all their IT Operations. This Managed Service Provider (MSP) assumes the responsibility for the ongoing health of the organization's IT systems including 24/7/365 monitoring and problem resolution for employee and IT systems.

What’s so great about Managed Services?

All businesses, no matter what the size, need technology to run their businesses efficiently and to compete in the marketplace. However, with the ever-growing reliance on IT support, the resources needed to support the increasingly complex IT environment may not be available. For many small businesses IT resources are limited and can become overwhelming.

Not keeping up with regular maintenance like patches, security, and even more important system back-ups can lead to a higher risk for system outages that can hurt your business. For every minute any of a company’s systems are down they are losing productivity which leads to revenue losses.

How are Managed Services priced?

Managed services providers usually offer their services on a flat-rate monthly basis. Depending on the services included in the program offered, pricing is usually based on the number of users or devices, with different packages priced at different levels.

The Real Benefits Of Managed Services

Put in simple terms – one of the biggest benefits of TOP Managed Services is discovering and fixing problems before they can negatively affect your business.

Here are a few of the benefits:

• Increased operational efficiency
• Reduced operating costs
• Cost-effective access to enterprise-level support
• Industry-leading monitoring and problem resolution
• Minimized downtime
• Allows the focus to be on running the business, and not the technology
• Peace of mind from knowing that the network is monitored 24/7/365

What including with TOP Managed Services?

• Unlimited Help Desk Support
• Onsite Technical Support
• 24/7/365 Monitoring
• Remote Management
• Backup Monitoring and Testing
• Offsite Backup and Storage
• Email Protection
• Cloud Management
• Employee Remote Access
• Client Portal
• Dedicated Account Manager